Systems Conference / Workshop
Agenda
MONDAY, JANUARY 20, 2025
Monday (January 20th, 2025) |
Location > Room 1060 |
Embark on a thrilling adventure through 12 interactive game rooms, each offering a unique interactive experience, drinks, and endless fun! Location > Across All Rooms |
Unwind at our Late Night Happy Hour with drinks, networking, and fun conversations. The perfect way to end your conference day! Location > Room 1060 |
Monday (January 20th, 2025) |
Location > Room 1060 |
Embark on a thrilling adventure through 12 interactive game rooms, each offering a unique interactive experience, drinks, and endless fun! Location > Across All Rooms |
Unwind at our Late Night Happy Hour with drinks, networking, and fun conversations. The perfect way to end your conference day! Location > Room 1060 |
TUESDAY, JANUARY 21, 2025
Tuesday (January 21st, 2025) |
Location > Grand Ball Room A & Grand Ball Room D |
A good system is the backbone of any successful organization, providing the structure needed to streamline operations, enhance efficiency, and drive profitability. By implementing robust processes, companies can reduce errors, improve decision-making, and ensure consistent quality across all functions. This not only boosts profitability but also minimizes risks, creating a stable and scalable foundation for long-term growth.
Location > Grand Ball Room A Learn how I scaled my property management business by adding 50+ doors a month in Orlando and launched a 200-door company in Daytona in just one year. I’ll reveal the key strategies that made this possible, including building strong relationships with realtors, executing an effective drip campaign, and leveraging Sierra CRM to streamline processes and capture every opportunity. This speech is packed with actionable insights on growing your business through strategic networking, innovative CRM use, and a well-structured funnel for consistent, explosive growth.
Location > Grand Ball Room D |
In a competitive market where low-cost leaders and realtors are making their mark, it’s essential to stand out not by being the cheapest, but by offering the best experience. This session will reveal actionable strategies for creating personalized, engaging interactions that build lasting loyalty. Learn how to leverage software and systems to enhance property management, ensuring a superior experience that sets you apart and drives sustained growth and profitability.
Location > Grand Ball Room A Discover how AI can transform your business by driving efficiency, innovation, and growth—without making you feel like you’ve hired a robot to do your job. Learn how AI-powered tools can streamline operations, enhance decision-making, and unlock new opportunities, all while keeping you from falling asleep in the middle of a spreadsheet. Embrace AI to gain a competitive edge and avoid the “we’re still using dial-up” joke at your next board meeting.
Location > Grand Ball Room D |
This session debunks the myth that smaller companies are easier to manage, showing how staying small often leads to burnout as everything depends on you. We’ll discuss why 500 doors is a roadblock for many and how growing past it, with the right systems and team in place, allows you to truly become a business owner. Learn how smart growth, with strong legal and operational support, can transform your business into a scalable, thriving entity.
Location > Grand Ball Room A Culture eats strategy for lunch. That doesn’t mean you shouldn’t have a strategy for culture… it means they are paramount. In this interactive workshop, you will see real examples of the critical systems and strategies that drive the development of a winning company culture. You will learn how to implement effective practices that foster collaboration, innovation, and sustained success defined on your own terms. Key topics will include recruiting, leadership development, performance management, culture asset development, and team engagement. By the end of the session, you will have a comprehensive toolkit for creating and nurturing a high-trust, high-performance culture in your company.
Location > Grand Ball Room D |
Location > Grand Ball Room A Discover how branding yourself as an expert can transform your property management business and drive rapid growth, even in a tough market. In this session, I’ll share how I consistently added 100+ doors a year in San Diego by positioning myself and my team as market leaders and leveraging a Business Development Manager (BDM) to generate leads and build trust with owners. Learn the strategies that helped us stand out, create a powerful brand, and achieve consistent growth year after year.
Location > Grand Ball Room D |
When life and business hit you hard, standing tall can be the difference between success and failure. This talk focuses on the importance of resilience in the face of challenges, offering practical tips on how to keep moving forward and grow your business, no matter what comes your way.
Location > Grand Ball Room A In B2B Saas, precision and efficiency are paramount; Property Meld has harnessed the power of metrics to transform its operations from the ground up. This presentation will shed light on the tangible operational outcomes that result from a relentless focus on data-driven decision-making. Discover how Property Meld uses key performance indicators to optimize processes and scale its business effectively. From reducing response times to hitting growth numbers, we’ll uncover the strategies that have propelled Property Meld to the forefront of the PropTech industry. Get ready to see how a commitment to metrics drives real, measurable success.
Location > Grand Ball Room D |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Location > Across All Rooms |
Location > Suncoast Bowling Center |
Unwind at our Late Night Happy Hour with drinks, networking, and fun conversations. The perfect way to end your conference day! Location > Room 1060 |
Tuesday (January 21st, 2025) |
Location > Grand Ball Room A & Grand Ball Room D |
A good system is the backbone of any successful organization, providing the structure needed to streamline operations, enhance efficiency, and drive profitability. By implementing robust processes, companies can reduce errors, improve decision-making, and ensure consistent quality across all functions. This not only boosts profitability but also minimizes risks, creating a stable and scalable foundation for long-term growth.
Location > Grand Ball Room A Learn how I scaled my property management business by adding 50+ doors a month in Orlando and launched a 200-door company in Daytona in just one year. I’ll reveal the key strategies that made this possible, including building strong relationships with realtors, executing an effective drip campaign, and leveraging Sierra CRM to streamline processes and capture every opportunity. This speech is packed with actionable insights on growing your business through strategic networking, innovative CRM use, and a well-structured funnel for consistent, explosive growth.
Location > Grand Ball Room D |
In a competitive market where low-cost leaders and realtors are making their mark, it’s essential to stand out not by being the cheapest, but by offering the best experience. This session will reveal actionable strategies for creating personalized, engaging interactions that build lasting loyalty. Learn how to leverage software and systems to enhance property management, ensuring a superior experience that sets you apart and drives sustained growth and profitability.
Location > Grand Ball Room A Discover how AI can transform your business by driving efficiency, innovation, and growth—without making you feel like you’ve hired a robot to do your job. Learn how AI-powered tools can streamline operations, enhance decision-making, and unlock new opportunities, all while keeping you from falling asleep in the middle of a spreadsheet. Embrace AI to gain a competitive edge and avoid the “we’re still using dial-up” joke at your next board meeting.
Location > Grand Ball Room D |
This session debunks the myth that smaller companies are easier to manage, showing how staying small often leads to burnout as everything depends on you. We’ll discuss why 500 doors is a roadblock for many and how growing past it, with the right systems and team in place, allows you to truly become a business owner. Learn how smart growth, with strong legal and operational support, can transform your business into a scalable, thriving entity.
Location > Grand Ball Room A Culture eats strategy for lunch. That doesn’t mean you shouldn’t have a strategy for culture… it means they are paramount. In this interactive workshop, you will see real examples of the critical systems and strategies that drive the development of a winning company culture. You will learn how to implement effective practices that foster collaboration, innovation, and sustained success defined on your own terms. Key topics will include recruiting, leadership development, performance management, culture asset development, and team engagement. By the end of the session, you will have a comprehensive toolkit for creating and nurturing a high-trust, high-performance culture in your company.
Location > Grand Ball Room D |
Location > Grand Ball Room A Discover how branding yourself as an expert can transform your property management business and drive rapid growth, even in a tough market. In this session, I’ll share how I consistently added 100+ doors a year in San Diego by positioning myself and my team as market leaders and leveraging a Business Development Manager (BDM) to generate leads and build trust with owners. Learn the strategies that helped us stand out, create a powerful brand, and achieve consistent growth year after year.
Location > Grand Ball Room D |
When life and business hit you hard, standing tall can be the difference between success and failure. This talk focuses on the importance of resilience in the face of challenges, offering practical tips on how to keep moving forward and grow your business, no matter what comes your way.
Location > Grand Ball Room A In B2B Saas, precision and efficiency are paramount; Property Meld has harnessed the power of metrics to transform its operations from the ground up. This presentation will shed light on the tangible operational outcomes that result from a relentless focus on data-driven decision-making. Discover how Property Meld uses key performance indicators to optimize processes and scale its business effectively. From reducing response times to hitting growth numbers, we’ll uncover the strategies that have propelled Property Meld to the forefront of the PropTech industry. Get ready to see how a commitment to metrics drives real, measurable success.
Location > Grand Ball Room D |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Location > Across All Rooms |
Location > Suncoast Bowling Center |
Unwind at our Late Night Happy Hour with drinks, networking, and fun conversations. The perfect way to end your conference day! Location > Room 1060 |
WEDNESDAY, JANUARY 22, 2025
Wednesday (January 22nd, 2025) |
Location > Grand Ball Room A & Grand Ball Room D |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Unveil how to exponentially grow a business from 80 to 1200 units in just 18 months without a traditional marketing budget. Learn how to achieve hypergrowth by harnessing the power of word-of-mouth marketing. This presentation will outline a strategic approach to building a stellar reputation that attracts loyal customers and generates a flood of referrals. By optimizing time and resources, you’ll discover how to scale your business dramatically without breaking the bank on traditional marketing. Location > Blanket Room 360 Topic > From 80 to 1200 units in 18 Months: Building a Referral Powerhouse Without a Marketing BudgetDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460This panel will delve into the latest legislative developments, their impact on the industry, and practical strategies for navigating these changes. Don’t miss this opportunity to gain valuable perspectives and engage with experts in the field. Location > Second Nature Room 501 Topic > Legislation PanelUnlock the power of Xero for your property management business by automatically calculating essential metrics like customer acquisition costs and lifetime value—capabilities that QuickBooks simply can’t match. This interactive session will guide you through setting up Xero to calculate and track anything you need, giving you unparalleled financial clarity. Experience how Xero’s automation can streamline your accounting processes, providing instant access to the critical data that drives your success. Location > Zinspector Room 560 Topic > Xero Unleashed: Automating and Elevating Property Management Financials Beyond QuickBooksLearn how to develop core values that not only define your company culture but also propel your business forward. In this session, I’ll share strategies for creating a culture of implementing change, selecting team members who align with your mission, and enhancing properties for both owners and tenants. Discover how living by these core values makes driving growth and implementing change easier and more effective. Location > Black Sheep Global AI 660 Topic > From Core Values to Business Success: Developing a Winning CultureLearn how to hire the best maintenance professionals by focusing on their technical knowledge and communication skills. This session will guide you through evaluating candidates for their ability to troubleshoot effectively and interact with both tenants and owners. Gain practical insights into making the right hiring decisions to improve service quality and build stronger relationships with clients. Location > PROPERTY MELD Maintenance Room 601 Topic > Hiring Maintenance Talent: Evaluating Communication Skills and Technical Expertise for Better Client RelationsJoin our interactive session to explore how Home Watch can become a lucrative revenue stream for managing vacant properties, including vacation homes and extended absences. Collaborate with others on innovative solutions, such as trash can removal, mail pickup, and vendor waiting services. Work together to discuss and develop additional complementary services like third-party maintenance and brokerage, and discover new opportunities to enhance your property management business. Location > Rentvine Room 701 Topic > Enhance Your Revenue: The Business Benefits of Home Watch Programs and Other Revenue ProgramsDiscover how implementing a Pod structure transformed our property management approach, leading to higher efficiency, better customer service, and improved satisfaction ratings. Each pod is a cohesive team where every member knows exactly what’s happening, ensuring smooth operations and consistent client communication. Learn how this structure not only enhances resident experiences but also boosts staff morale and prepares your business to handle changes seamlessly. Location > Planomatic Room 760 Topic > How Pod Structure and Remote Teams Improved Satisfaction and Streamlined Our TeamAre you ready to transform how you deliver value as a property manager? In this session, we’ll explore the newly developed NARPM-sponsored PM Operations Standards and provide you with a powerful framework to measure, enhance, and prove the value you create through each one of your core PM processes. This presentation will provide actionable strategies to help you:
Join us to gain a roadmap for transforming your operations and creating undeniable value that owners and residents WANT to pay for. Location > Profit Coach Room 860 Explore how structured processes serve as essential tools for establishing and maintaining boundaries in both personal and professional settings. By clearly defining tasks, roles, and expectations, processes help eliminate ambiguity and prevent overextension, allowing individuals and teams to focus on their core responsibilities. This approach not only enhances productivity but also fosters a healthier work-life balance by ensuring that boundaries are respected and upheld. Location > Better Who Room 960 Topic > Defining your Limits: the Role of Processes in Creating Clear Boundaries
Visit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Unveil how to exponentially grow a business from 80 to 1200 units in just 18 months without a traditional marketing budget. Learn how to achieve hypergrowth by harnessing the power of word-of-mouth marketing. This presentation will outline a strategic approach to building a stellar reputation that attracts loyal customers and generates a flood of referrals. By optimizing time and resources, you’ll discover how to scale your business dramatically without breaking the bank on traditional marketing. Location > Blanket Room 360 Topic > From 80 to 1200 units in 18 Months: Building a Referral Powerhouse Without a Marketing BudgetDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460Unlock the power of Xero for your property management business by automatically calculating essential metrics like customer acquisition costs and lifetime value—capabilities that QuickBooks simply can’t match. This interactive session will guide you through setting up Xero to calculate and track anything you need, giving you unparalleled financial clarity. Experience how Xero’s automation can streamline your accounting processes, providing instant access to the critical data that drives your success. Location > ZInspector Room 560Discover how branding yourself as an expert can transform your property management business and drive rapid growth, even in a tough market. In this session, I’ll share how I consistently added 100+ doors a year in San Diego by positioning myself and my team as market leaders and leveraging a Business Development Manager (BDM) to generate leads and build trust with owners. Learn the strategies that helped us stand out, create a powerful brand, and achieve consistent growth year after year. Location > Black Sheep Global Room 660 Topic > Growing 100+ Doors a Year: The Impact of Branding Yourself as an ExpertHow do companies like Uber, Amazon, Airbnb, and Facebook manage to consistently wow their customers at scale? Customer experience is a primary driver of retention, brand perception, and growth. Join Super’s Chief Product Officer for an interactive workshop to map your 5-star customer journey. She’ll share the secrets learned from over 15 years working for companies like Facebook, JP Morgan Chase, and Johnson & Johnson on how the big tech companies create customer experiences that ensure quality at scale. This will be an engaging and collaborative session. Participants will identify their own company’s customer journey map and uncover the opportunities for both efficiency and innovation that will lead to happier tenants, higher retention rates, and faster growth. Location > Planomatic Room 760 Topic > Mapping a 5-star Customer JourneyUnlock the power of Traction to streamline your property management business, freeing you from daily operations and increasing efficiency. This session will walk you through practical steps to implement Traction, showing how small, strategic changes can have a significant impact on your business. Learn how to systemize processes, organize your company, and reclaim your time and energy for higher-level tasks. Location > Profit Coach Room 860Discover how to host Owner Quarterly Zoom Meetings that keep your owners informed and engaged. This session will cover how to effectively share updates on legislation, market trends, and maintenance, while also incorporating guest speakers to add value. Learn how to leverage these meetings to build trust, showcase your expertise, and ensure owner retention by demonstrating that their properties are in capable hands. Location > Better Who Room 960 Topic > How to Build Trust and Retention Through Quarterly Owner Zoom SessionsLearn how syndication can revolutionize your property management business by overcoming capital limitations and unlocking new revenue streams. This session will explore how to attract and manage investor funds, share real-life success stories, and demonstrate how syndication enabled us to transform a 27-unit complex, increasing rents by 30-40%. Discover why many investors prefer syndication over traditional stock market returns, and gain the insights you need to leverage this powerful tool for substantial growth. Location > Second Nature Room 501 Topic > Leveraging Syndication to Boost Property Management Growth and RevenueLearn how to hire the best maintenance professionals by focusing on their technical knowledge and communication skills. This session will guide you through evaluating candidates for their ability to troubleshoot effectively and interact with both tenants and owners. Gain practical insights into making the right hiring decisions to improve service quality and build stronger relationships with clients. Location > PROPERTY MELD Maintenance Room 601 Topic > Hiring Maintenance Talent: Evaluating Communication Skills and Technical Expertise for Better Client RelationsJoin our interactive session to explore how Home Watch can become a lucrative revenue stream for managing vacant properties, including vacation homes and extended absences. Collaborate with others on innovative solutions, such as trash can removal, mail pickup, and vendor waiting services. Work together to discuss and develop additional complementary services like third-party maintenance and brokerage, and discover new opportunities to enhance your property management business. Location > Rentvine Room 701 Topic > Enhancing Owner and Investor Experience for Long-Term Success and Revenue ExpansionVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Enjoy a delightful lunch break on us! Take this opportunity to relax, recharge, and network with fellow attendees, all courtesy of the conference. It’s the perfect time to refuel and prepare for the exciting sessions ahead.
Location > TO BE ANNOUNCED |
You solve the growth problem, but now you have a new problem: You need to hire more people. Do you use an agency? Just find a contractor? Post a job on LinkedIn? And once you start to get people that say they want to work for you … how do you vet them? How do you know if you’ve asked the right questions (or if they gave the right answers)? What if you accidentally make a bad hire? What if you can’t find anyone? At ProfitCoach, we put team culture alignment high on our list of priorities. You need the right people in the right seats. But you also need a scalable system to keep funneling highly-aligned new team members (with the right skills) into your company. In this session, Sadie Desaulniers, Chief of Staff at ProfitCoach, will show you an inside look at the hiring process that ProfitCoach has built with key strategic and tactical components to find the right people with the right skills at the right time. There will be vulnerable insights into what has worked and what has failed as the process has been used and refined. Working with people will always be an “inexact science” but we want to share our boots on the ground learnings from four years of trial and error in creating, refining, and trusting a hiring process that allows for a highly-aligned culture to scale at the speed of growth. Location > Blanket Room 360 Topic > Scalable Culture: Building a Hiring Process that Attracts Cultural AlignmentDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460Unlock the power of Xero for your property management business by automatically calculating essential metrics like customer acquisition costs and lifetime value—capabilities that QuickBooks simply can’t match. This interactive session will guide you through setting up Xero to calculate and track anything you need, giving you unparalleled financial clarity. Experience how Xero’s automation can streamline your accounting processes, providing instant access to the critical data that drives your success. Location > ZInspector Room 560Explore how structured processes serve as essential tools for establishing and maintaining boundaries in both personal and professional settings. By clearly defining tasks, roles, and expectations, processes help eliminate ambiguity and prevent overextension, allowing individuals and teams to focus on their core responsibilities. This approach not only enhances productivity but also fosters a healthier work-life balance by ensuring that boundaries are respected and upheld. Location > Black Sheep Global Room 660Discover how implementing a Pod structure transformed our property management approach, leading to higher efficiency, better customer service, and improved satisfaction ratings. Each pod is a cohesive team where every member knows exactly what’s happening, ensuring smooth operations and consistent client communication. Learn how this structure not only enhances resident experiences but also boosts staff morale and prepares your business to handle changes seamlessly. Location > Planomatic Room 760 Topic > How Pod Structure and Remote Teams Improved Satisfaction and Streamlined Our TeamUnlock the power of Traction to streamline your property management business, freeing you from daily operations and increasing efficiency. This session will walk you through practical steps to implement Traction, showing how small, strategic changes can have a significant impact on your business. Learn how to systemize processes, organize your company, and reclaim your time and energy for higher-level tasks. . Location > Profit Coach Room 860Discover how to host Owner Quarterly Zoom Meetings that keep your owners informed and engaged. This session will cover how to effectively share updates on legislation, market trends, and maintenance, while also incorporating guest speakers to add value. Learn how to leverage these meetings to build trust, showcase your expertise, and ensure owner retention by demonstrating that their properties are in capable hands. Location > Better Who Room 960 Topic > How to Build Trust and Retention Through Quarterly Owner Zoom SessionsLearn how syndication can revolutionize your property management business by overcoming capital limitations and unlocking new revenue streams. This session will explore how to attract and manage investor funds, share real-life success stories, and demonstrate how syndication enabled us to transform a 27-unit complex, increasing rents by 30-40%. Discover why many investors prefer syndication over traditional stock market returns, and gain the insights you need to leverage this powerful tool for substantial growth. Location > Second Nature Room 501 Topic > Leveraging Syndication to Boost Property Management Growth and RevenueDiscover how branding yourself as an expert can transform your property management business and drive rapid growth, even in a tough market. In this session, I’ll share how I consistently added 100+ doors a year in San Diego by positioning myself and my team as market leaders and leveraging a Business Development Manager (BDM) to generate leads and build trust with owners. Learn the strategies that helped us stand out, create a powerful brand, and achieve consistent growth year after year. Location > Property Meld Room 601 Topic > Growing 100+ Doors a Year: The Impact of Branding Yourself as an ExpertThis session will explore best practices, innovative solutions, and effective strategies for property maintenance. Engage with our expert panelists as they share their insights and experiences to help you enhance your maintenance operations and achieve excellence in property management. Location > Rentvine Room 701 Topic > To be AnnouncedVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Unveil how to exponentially grow a business from 80 to 1200 units in just 18 months without a traditional marketing budget. Learn how to achieve hypergrowth by harnessing the power of word-of-mouth marketing. This presentation will outline a strategic approach to building a stellar reputation that attracts loyal customers and generates a flood of referrals. By optimizing time and resources, you’ll discover how to scale your business dramatically without breaking the bank on traditional marketing. Location > Blanket Room 360 Topic > From 80 to 1200 units in 18 Months: Building a Referral Powerhouse Without a Marketing BudgetDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460A former firefighter with 24 years of service takes the stage to share his extraordinary journey of transformation. After a career dedicated to firefighting, he pivoted to become a business owner, diving into an arena that was completely foreign to him. Embracing this new role with tenacity, he employed an innovative mindset by actively listening to customer needs and utilizing unfamiliar business tools like SWOT analysis and KPIs to drive innovation and growth. Despite the steep learning curve, he adapted and took calculated risks to meet market demands. But his story doesn’t end there—he later pivoted once again to the realm of technology, launching a software company despite his initial struggle with basic computer skills. His journey underscores the power of surrounding oneself with talented individuals, learning from others, and seizing every opportunity. Through his experiences, he demonstrates that recognizing and acting on these moments of change, even in unfamiliar territory, is crucial for growth and success. His message is clear: it’s not just about the opportunities you encounter, but how you respond to them and leverage them to carve out your path forward. I mean Ross Geller says…PIVOT!!!!” Interactive Activities: Interactive personal and professional SWOT analysis—Pairing opposing strengths and weaknesses to enhance professional development through dynamic interaction. Taking your blinders off: An opportunity to share examples where you have succesfully pivoted in your company and identify what you are missing now. A thinking outside of the box exercise! Location > ZInspector Room 560 Topic > Pivoting: Embracing Every Opportunity as a New Path to GrowthExplore how structured processes serve as essential tools for establishing and maintaining boundaries in both personal and professional settings. By clearly defining tasks, roles, and expectations, processes help eliminate ambiguity and prevent overextension, allowing individuals and teams to focus on their core responsibilities. This approach not only enhances productivity but also fosters a healthier work-life balance by ensuring that boundaries are respected and upheld. Location > Black Sheep Global Room 660Discover how implementing a Pod structure transformed our property management approach, leading to higher efficiency, better customer service, and improved satisfaction ratings. Each pod is a cohesive team where every member knows exactly what’s happening, ensuring smooth operations and consistent client communication. Learn how this structure not only enhances resident experiences but also boosts staff morale and prepares your business to handle changes seamlessly. Location > Planomatic Room 760 Topic > How Pod Structure and Remote Teams Improved Satisfaction and Streamlined Our TeamUnlock the power of Traction to streamline your property management business, freeing you from daily operations and increasing efficiency. This session will walk you through practical steps to implement Traction, showing how small, strategic changes can have a significant impact on your business. Learn how to systemize processes, organize your company, and reclaim your time and energy for higher-level tasks. Location > Profit Coach Room 860 Topic > Gaining Control with Traction: Small Changes, Big Operational ImpactDiscover how to host Owner Quarterly Zoom Meetings that keep your owners informed and engaged. This session will cover how to effectively share updates on legislation, market trends, and maintenance, while also incorporating guest speakers to add value. Learn how to leverage these meetings to build trust, showcase your expertise, and ensure owner retention by demonstrating that their properties are in capable hands. Location > Better Who Room 960 Topic > How to Build Trust and Retention Through Quarterly Owner Zoom SessionsLearn how syndication can revolutionize your property management business by overcoming capital limitations and unlocking new revenue streams. This session will explore how to attract and manage investor funds, share real-life success stories, and demonstrate how syndication enabled us to transform a 27-unit complex, increasing rents by 30-40%. Discover why many investors prefer syndication over traditional stock market returns, and gain the insights you need to leverage this powerful tool for substantial growth. Location > Second Nature Room 501Learn how to hire the best maintenance professionals by focusing on their technical knowledge and communication skills. This session will guide you through evaluating candidates for their ability to troubleshoot effectively and interact with both tenants and owners. Gain practical insights into making the right hiring decisions to improve service quality and build stronger relationships with clients. Location > Property Meld Room 601 Topic > Hiring Maintenance Talent: Evaluating Communication Skills and Technical Expertise for Better Client RelationsJoin our interactive session to explore how Home Watch can become a lucrative revenue stream for managing vacant properties, including vacation homes and extended absences. Collaborate with others on innovative solutions, such as trash can removal, mail pickup, and vendor waiting services. Work together to discuss and develop additional complementary services like third-party maintenance and brokerage, and discover new opportunities to enhance your property management business. Location > Better Who Room 501 Topic > Enhancing Owner and Investor Experience for Long-Term Success and Revenue ExpansionVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Wednesday (January 22nd, 2025) |
Location > Grand Ball Room A & Grand Ball Room D |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Unveil how to exponentially grow a business from 80 to 1200 units in just 18 months without a traditional marketing budget. Learn how to achieve hypergrowth by harnessing the power of word-of-mouth marketing. This presentation will outline a strategic approach to building a stellar reputation that attracts loyal customers and generates a flood of referrals. By optimizing time and resources, you’ll discover how to scale your business dramatically without breaking the bank on traditional marketing. Location > Blanket Room 360 Topic > From 80 to 1200 units in 18 Months: Building a Referral Powerhouse Without a Marketing BudgetDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460This panel will delve into the latest legislative developments, their impact on the industry, and practical strategies for navigating these changes. Don’t miss this opportunity to gain valuable perspectives and engage with experts in the field. Location > Second Nature Room 501 Topic > Legislation PanelUnlock the power of Xero for your property management business by automatically calculating essential metrics like customer acquisition costs and lifetime value—capabilities that QuickBooks simply can’t match. This interactive session will guide you through setting up Xero to calculate and track anything you need, giving you unparalleled financial clarity. Experience how Xero’s automation can streamline your accounting processes, providing instant access to the critical data that drives your success. Location > Zinspector Room 560 Topic > Xero Unleashed: Automating and Elevating Property Management Financials Beyond QuickBooksLearn how to develop core values that not only define your company culture but also propel your business forward. In this session, I’ll share strategies for creating a culture of implementing change, selecting team members who align with your mission, and enhancing properties for both owners and tenants. Discover how living by these core values makes driving growth and implementing change easier and more effective. Location > Black Sheep Global AI 660 Topic > From Core Values to Business Success: Developing a Winning CultureLearn how to hire the best maintenance professionals by focusing on their technical knowledge and communication skills. This session will guide you through evaluating candidates for their ability to troubleshoot effectively and interact with both tenants and owners. Gain practical insights into making the right hiring decisions to improve service quality and build stronger relationships with clients. Location > PROPERTY MELD Maintenance Room 601 Topic > Hiring Maintenance Talent: Evaluating Communication Skills and Technical Expertise for Better Client RelationsJoin our interactive session to explore how Home Watch can become a lucrative revenue stream for managing vacant properties, including vacation homes and extended absences. Collaborate with others on innovative solutions, such as trash can removal, mail pickup, and vendor waiting services. Work together to discuss and develop additional complementary services like third-party maintenance and brokerage, and discover new opportunities to enhance your property management business. Location > Rentvine Room 701 Topic > Enhance Your Revenue: The Business Benefits of Home Watch Programs and Other Revenue ProgramsDiscover how implementing a Pod structure transformed our property management approach, leading to higher efficiency, better customer service, and improved satisfaction ratings. Each pod is a cohesive team where every member knows exactly what’s happening, ensuring smooth operations and consistent client communication. Learn how this structure not only enhances resident experiences but also boosts staff morale and prepares your business to handle changes seamlessly. Location > Planomatic Room 760 Topic > How Pod Structure and Remote Teams Improved Satisfaction and Streamlined Our TeamAre you ready to transform how you deliver value as a property manager? In this session, we’ll explore the newly developed NARPM-sponsored PM Operations Standards and provide you with a powerful framework to measure, enhance, and prove the value you create through each one of your core PM processes. This presentation will provide actionable strategies to help you:
Join us to gain a roadmap for transforming your operations and creating undeniable value that owners and residents WANT to pay for. Location > Profit Coach Room 860 Explore how structured processes serve as essential tools for establishing and maintaining boundaries in both personal and professional settings. By clearly defining tasks, roles, and expectations, processes help eliminate ambiguity and prevent overextension, allowing individuals and teams to focus on their core responsibilities. This approach not only enhances productivity but also fosters a healthier work-life balance by ensuring that boundaries are respected and upheld. Location > Better Who Room 960 Topic > Defining your Limits: the Role of Processes in Creating Clear Boundaries
Visit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Unveil how to exponentially grow a business from 80 to 1200 units in just 18 months without a traditional marketing budget. Learn how to achieve hypergrowth by harnessing the power of word-of-mouth marketing. This presentation will outline a strategic approach to building a stellar reputation that attracts loyal customers and generates a flood of referrals. By optimizing time and resources, you’ll discover how to scale your business dramatically without breaking the bank on traditional marketing. Location > Blanket Room 360 Topic > From 80 to 1200 units in 18 Months: Building a Referral Powerhouse Without a Marketing BudgetDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460Unlock the power of Xero for your property management business by automatically calculating essential metrics like customer acquisition costs and lifetime value—capabilities that QuickBooks simply can’t match. This interactive session will guide you through setting up Xero to calculate and track anything you need, giving you unparalleled financial clarity. Experience how Xero’s automation can streamline your accounting processes, providing instant access to the critical data that drives your success. Location > ZInspector Room 560Discover how branding yourself as an expert can transform your property management business and drive rapid growth, even in a tough market. In this session, I’ll share how I consistently added 100+ doors a year in San Diego by positioning myself and my team as market leaders and leveraging a Business Development Manager (BDM) to generate leads and build trust with owners. Learn the strategies that helped us stand out, create a powerful brand, and achieve consistent growth year after year. Location > Black Sheep Global Room 660 Topic > Growing 100+ Doors a Year: The Impact of Branding Yourself as an ExpertHow do companies like Uber, Amazon, Airbnb, and Facebook manage to consistently wow their customers at scale? Customer experience is a primary driver of retention, brand perception, and growth. Join Super’s Chief Product Officer for an interactive workshop to map your 5-star customer journey. She’ll share the secrets learned from over 15 years working for companies like Facebook, JP Morgan Chase, and Johnson & Johnson on how the big tech companies create customer experiences that ensure quality at scale. This will be an engaging and collaborative session. Participants will identify their own company’s customer journey map and uncover the opportunities for both efficiency and innovation that will lead to happier tenants, higher retention rates, and faster growth. Location > Planomatic Room 760 Topic > Mapping a 5-star Customer JourneyUnlock the power of Traction to streamline your property management business, freeing you from daily operations and increasing efficiency. This session will walk you through practical steps to implement Traction, showing how small, strategic changes can have a significant impact on your business. Learn how to systemize processes, organize your company, and reclaim your time and energy for higher-level tasks. Location > Profit Coach Room 860Discover how to host Owner Quarterly Zoom Meetings that keep your owners informed and engaged. This session will cover how to effectively share updates on legislation, market trends, and maintenance, while also incorporating guest speakers to add value. Learn how to leverage these meetings to build trust, showcase your expertise, and ensure owner retention by demonstrating that their properties are in capable hands. Location > Better Who Room 960 Topic > How to Build Trust and Retention Through Quarterly Owner Zoom SessionsLearn how syndication can revolutionize your property management business by overcoming capital limitations and unlocking new revenue streams. This session will explore how to attract and manage investor funds, share real-life success stories, and demonstrate how syndication enabled us to transform a 27-unit complex, increasing rents by 30-40%. Discover why many investors prefer syndication over traditional stock market returns, and gain the insights you need to leverage this powerful tool for substantial growth. Location > Second Nature Room 501 Topic > Leveraging Syndication to Boost Property Management Growth and RevenueLearn how to hire the best maintenance professionals by focusing on their technical knowledge and communication skills. This session will guide you through evaluating candidates for their ability to troubleshoot effectively and interact with both tenants and owners. Gain practical insights into making the right hiring decisions to improve service quality and build stronger relationships with clients. Location > PROPERTY MELD Maintenance Room 601 Topic > Hiring Maintenance Talent: Evaluating Communication Skills and Technical Expertise for Better Client RelationsJoin our interactive session to explore how Home Watch can become a lucrative revenue stream for managing vacant properties, including vacation homes and extended absences. Collaborate with others on innovative solutions, such as trash can removal, mail pickup, and vendor waiting services. Work together to discuss and develop additional complementary services like third-party maintenance and brokerage, and discover new opportunities to enhance your property management business. Location > Rentvine Room 701 Topic > Enhancing Owner and Investor Experience for Long-Term Success and Revenue ExpansionVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Enjoy a delightful lunch break on us! Take this opportunity to relax, recharge, and network with fellow attendees, all courtesy of the conference. It’s the perfect time to refuel and prepare for the exciting sessions ahead.
Location > TO BE ANNOUNCED |
You solve the growth problem, but now you have a new problem: You need to hire more people. Do you use an agency? Just find a contractor? Post a job on LinkedIn? And once you start to get people that say they want to work for you … how do you vet them? How do you know if you’ve asked the right questions (or if they gave the right answers)? What if you accidentally make a bad hire? What if you can’t find anyone? At ProfitCoach, we put team culture alignment high on our list of priorities. You need the right people in the right seats. But you also need a scalable system to keep funneling highly-aligned new team members (with the right skills) into your company. In this session, Sadie Desaulniers, Chief of Staff at ProfitCoach, will show you an inside look at the hiring process that ProfitCoach has built with key strategic and tactical components to find the right people with the right skills at the right time. There will be vulnerable insights into what has worked and what has failed as the process has been used and refined. Working with people will always be an “inexact science” but we want to share our boots on the ground learnings from four years of trial and error in creating, refining, and trusting a hiring process that allows for a highly-aligned culture to scale at the speed of growth. Location > Blanket Room 360 Topic > Scalable Culture: Building a Hiring Process that Attracts Cultural AlignmentDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460Unlock the power of Xero for your property management business by automatically calculating essential metrics like customer acquisition costs and lifetime value—capabilities that QuickBooks simply can’t match. This interactive session will guide you through setting up Xero to calculate and track anything you need, giving you unparalleled financial clarity. Experience how Xero’s automation can streamline your accounting processes, providing instant access to the critical data that drives your success. Location > ZInspector Room 560Explore how structured processes serve as essential tools for establishing and maintaining boundaries in both personal and professional settings. By clearly defining tasks, roles, and expectations, processes help eliminate ambiguity and prevent overextension, allowing individuals and teams to focus on their core responsibilities. This approach not only enhances productivity but also fosters a healthier work-life balance by ensuring that boundaries are respected and upheld. Location > Black Sheep Global Room 660Discover how implementing a Pod structure transformed our property management approach, leading to higher efficiency, better customer service, and improved satisfaction ratings. Each pod is a cohesive team where every member knows exactly what’s happening, ensuring smooth operations and consistent client communication. Learn how this structure not only enhances resident experiences but also boosts staff morale and prepares your business to handle changes seamlessly. Location > Planomatic Room 760 Topic > How Pod Structure and Remote Teams Improved Satisfaction and Streamlined Our TeamUnlock the power of Traction to streamline your property management business, freeing you from daily operations and increasing efficiency. This session will walk you through practical steps to implement Traction, showing how small, strategic changes can have a significant impact on your business. Learn how to systemize processes, organize your company, and reclaim your time and energy for higher-level tasks. . Location > Profit Coach Room 860Discover how to host Owner Quarterly Zoom Meetings that keep your owners informed and engaged. This session will cover how to effectively share updates on legislation, market trends, and maintenance, while also incorporating guest speakers to add value. Learn how to leverage these meetings to build trust, showcase your expertise, and ensure owner retention by demonstrating that their properties are in capable hands. Location > Better Who Room 960 Topic > How to Build Trust and Retention Through Quarterly Owner Zoom SessionsLearn how syndication can revolutionize your property management business by overcoming capital limitations and unlocking new revenue streams. This session will explore how to attract and manage investor funds, share real-life success stories, and demonstrate how syndication enabled us to transform a 27-unit complex, increasing rents by 30-40%. Discover why many investors prefer syndication over traditional stock market returns, and gain the insights you need to leverage this powerful tool for substantial growth. Location > Second Nature Room 501 Topic > Leveraging Syndication to Boost Property Management Growth and RevenueDiscover how branding yourself as an expert can transform your property management business and drive rapid growth, even in a tough market. In this session, I’ll share how I consistently added 100+ doors a year in San Diego by positioning myself and my team as market leaders and leveraging a Business Development Manager (BDM) to generate leads and build trust with owners. Learn the strategies that helped us stand out, create a powerful brand, and achieve consistent growth year after year. Location > Property Meld Room 601 Topic > Growing 100+ Doors a Year: The Impact of Branding Yourself as an ExpertThis session will explore best practices, innovative solutions, and effective strategies for property maintenance. Engage with our expert panelists as they share their insights and experiences to help you enhance your maintenance operations and achieve excellence in property management. Location > Rentvine Room 701 Topic > To be AnnouncedVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Unveil how to exponentially grow a business from 80 to 1200 units in just 18 months without a traditional marketing budget. Learn how to achieve hypergrowth by harnessing the power of word-of-mouth marketing. This presentation will outline a strategic approach to building a stellar reputation that attracts loyal customers and generates a flood of referrals. By optimizing time and resources, you’ll discover how to scale your business dramatically without breaking the bank on traditional marketing. Location > Blanket Room 360 Topic > From 80 to 1200 units in 18 Months: Building a Referral Powerhouse Without a Marketing BudgetDive into the transformative power of AI in this interactive session and see how ChatGPT can streamline spreadsheets, manage finances, analyze data, process emails, and more. Learn to communicate effectively with AI to simplify tasks and boost efficiency. Discover how these tools and emerging features can revolutionize your workflow and give your business a competitive edge—secure your spot to unlock AI’s potential today! Location > EZ Repair Hotline Room 460A former firefighter with 24 years of service takes the stage to share his extraordinary journey of transformation. After a career dedicated to firefighting, he pivoted to become a business owner, diving into an arena that was completely foreign to him. Embracing this new role with tenacity, he employed an innovative mindset by actively listening to customer needs and utilizing unfamiliar business tools like SWOT analysis and KPIs to drive innovation and growth. Despite the steep learning curve, he adapted and took calculated risks to meet market demands. But his story doesn’t end there—he later pivoted once again to the realm of technology, launching a software company despite his initial struggle with basic computer skills. His journey underscores the power of surrounding oneself with talented individuals, learning from others, and seizing every opportunity. Through his experiences, he demonstrates that recognizing and acting on these moments of change, even in unfamiliar territory, is crucial for growth and success. His message is clear: it’s not just about the opportunities you encounter, but how you respond to them and leverage them to carve out your path forward. I mean Ross Geller says…PIVOT!!!!” Interactive Activities: Interactive personal and professional SWOT analysis—Pairing opposing strengths and weaknesses to enhance professional development through dynamic interaction. Taking your blinders off: An opportunity to share examples where you have succesfully pivoted in your company and identify what you are missing now. A thinking outside of the box exercise! Location > ZInspector Room 560 Topic > Pivoting: Embracing Every Opportunity as a New Path to GrowthExplore how structured processes serve as essential tools for establishing and maintaining boundaries in both personal and professional settings. By clearly defining tasks, roles, and expectations, processes help eliminate ambiguity and prevent overextension, allowing individuals and teams to focus on their core responsibilities. This approach not only enhances productivity but also fosters a healthier work-life balance by ensuring that boundaries are respected and upheld. Location > Black Sheep Global Room 660Discover how implementing a Pod structure transformed our property management approach, leading to higher efficiency, better customer service, and improved satisfaction ratings. Each pod is a cohesive team where every member knows exactly what’s happening, ensuring smooth operations and consistent client communication. Learn how this structure not only enhances resident experiences but also boosts staff morale and prepares your business to handle changes seamlessly. Location > Planomatic Room 760 Topic > How Pod Structure and Remote Teams Improved Satisfaction and Streamlined Our TeamUnlock the power of Traction to streamline your property management business, freeing you from daily operations and increasing efficiency. This session will walk you through practical steps to implement Traction, showing how small, strategic changes can have a significant impact on your business. Learn how to systemize processes, organize your company, and reclaim your time and energy for higher-level tasks. Location > Profit Coach Room 860 Topic > Gaining Control with Traction: Small Changes, Big Operational ImpactDiscover how to host Owner Quarterly Zoom Meetings that keep your owners informed and engaged. This session will cover how to effectively share updates on legislation, market trends, and maintenance, while also incorporating guest speakers to add value. Learn how to leverage these meetings to build trust, showcase your expertise, and ensure owner retention by demonstrating that their properties are in capable hands. Location > Better Who Room 960 Topic > How to Build Trust and Retention Through Quarterly Owner Zoom SessionsLearn how syndication can revolutionize your property management business by overcoming capital limitations and unlocking new revenue streams. This session will explore how to attract and manage investor funds, share real-life success stories, and demonstrate how syndication enabled us to transform a 27-unit complex, increasing rents by 30-40%. Discover why many investors prefer syndication over traditional stock market returns, and gain the insights you need to leverage this powerful tool for substantial growth. Location > Second Nature Room 501Learn how to hire the best maintenance professionals by focusing on their technical knowledge and communication skills. This session will guide you through evaluating candidates for their ability to troubleshoot effectively and interact with both tenants and owners. Gain practical insights into making the right hiring decisions to improve service quality and build stronger relationships with clients. Location > Property Meld Room 601 Topic > Hiring Maintenance Talent: Evaluating Communication Skills and Technical Expertise for Better Client RelationsJoin our interactive session to explore how Home Watch can become a lucrative revenue stream for managing vacant properties, including vacation homes and extended absences. Collaborate with others on innovative solutions, such as trash can removal, mail pickup, and vendor waiting services. Work together to discuss and develop additional complementary services like third-party maintenance and brokerage, and discover new opportunities to enhance your property management business. Location > Better Who Room 501 Topic > Enhancing Owner and Investor Experience for Long-Term Success and Revenue ExpansionVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
THURSDAY, JANUARY 23, 2025
Thursday (January 23rd, 2025) |
Take this time to enjoy breakfast at your leisure. This relaxed time frame allows you to prepare and get ready for the day’s conference activities. |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Uncover the critical role of multiple businesses and revenue streams in achieving and sustaining profitability. By operating across various channels, each business unit reinforces the others, driving accelerated growth. This presentation will reveal how to leverage this synergistic approach to achieve aggressive scaling goals, while also demonstrating how a strong talent base becomes an increasingly powerful catalyst for rapid expansion. Location > Blanket Room 360 Topic > Interconnected Growth: How Multiple Businesses Fuel Each Other’s SuccessIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460Discover how Notion can be a game-changer for your EOS implementation, from streamlining your meetings to improving overall team collaboration. In this interactive session, we’ll cover how to creatively repurpose Notion as both an internal company wiki and a task management tool, enhancing your business’s operational efficiency. Learn how to use technology to optimize your EOS processes and keep your team aligned and focused. Location > ZInspector Room 560 Topic > Creative Uses of Notion for EOS: Innovating Meetings and Task ManagementKPIs are the roadmap to your business’s success, and measuring them daily is the key to making informed, timely decisions. This session will cover how to identify the right KPIs, track them consistently, and use the data to reduce churn and increase growth. See why daily audits are crucial for staying ahead of the competition and how they can transform your operations. Location > Black Sheep Global Room 660 Topic > The Numbers Don’t Lie: Using KPIs to Optimize and Scale Your BusinessWe’ll cover in detail the Professional Solutions Counseling method of sales and service, dig into the efficiencies and patterns for running a successful call center at scale, and talk about practical ways to apply these methods within the PM business, as well as how we use at BSG. Location > Planomatic Room 760 Topic > Business Therapy: 1 Simple Formula to build stronger client relationshipsUnlock the secrets to crafting an effective growth plan and discover the essential traits that make a Business Development Manager (BDM) truly exceptional. This session will guide you through setting and achieving your growth goals while highlighting why certain personality traits in BDMs can significantly impact success. Learn how to align your growth strategy with the ideal BDM qualities to drive impressive results and achieve your business objectives. Gain insights into how the right growth strategy, paired with the ideal BDM mindset, can propel your business to new heights. Location > Profit Coach Room 860 Topic > Plan, Hire, Grow: Building Your Yearly Growth Strategy and Selecting the Perfect BDMLearn how an in-house Systems Engineer can transform your business processes. This interactive session will cover the journey of training a Systems Engineer to create and refine processes to establish effective solutions for your business. You’ll also see an interactive demonstration of process creation and hear about new tools that accelerate employee training, allowing for rapid adaptation and continuous improvement in your systems. Location > Better Who Room 960In this session, we’ll show you how to design an efficient onboarding process that elevates client satisfaction and boosts retention. Learn effective techniques for streamlining onboarding to enhance your customer service and maintain client loyalty. By implementing these strategies, you’ll reduce churn and build stronger, lasting relationships with your clients. Location > Second Nature Room 501 Topic > Creating a Seamless Onboarding Process to Maximize Client Satisfaction and RetentionExplore how effective communication with tenants and owners can significantly enhance your maintenance operations and overall success. In this session, you’ll learn how to use tools like Property Meld and tutorial videos to keep clients informed, build trust, and maximize revenue. Discover strategies for providing timely updates, managing maintenance efficiently, and leveraging communication to foster stronger client relationships. Location > Property Meld Room 601 Topic > Enhancing Tenant and Owner Satisfaction with Strategic Maintenance CommunicationAt BetterWho, our mission goes beyond simply gaining new customers—we are passionate about cultivating deep, meaningful relationships that fuel loyalty and drive long-term success. We believe in building a company culture that is not just customer-focused but truly obsessed with delivering unparalleled service. Our goal is to turn every customer into a raving fan by consistently providing exceptional experiences. In this presentation, “Deeper Relationships, Make Deeper Impact,” we will delve into the critical importance of forging genuine connections with customers and highlight how outstanding customer service is the cornerstone of these lasting relationships. Location > Rentvine Room 701 Topic > Deeper Relationships Make Deeper ImpactVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Uncover the critical role of multiple businesses and revenue streams in achieving and sustaining profitability. By operating across various channels, each business unit reinforces the others, driving accelerated growth. This presentation will reveal how to leverage this synergistic approach to achieve aggressive scaling goals, while also demonstrating how a strong talent base becomes an increasingly powerful catalyst for rapid expansion. Location > Blanket Room 360 Topic > Interconnected Growth: How Multiple Businesses Fuel Each Other’s SuccessIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460 Topic > Wolf’s Strategy: Leveraging Notion to Transform Your BusinessJoin us for an enlightening Finance Panel. This panel will delve into the latest financial trends, strategies for effective financial management, and innovative solutions to optimize your financial operations. Location > ZInspector Room 560 Topic > Finance PanelKPIs are the roadmap to your business’s success, and measuring them daily is the key to making informed, timely decisions. This session will cover how to identify the right KPIs, track them consistently, and use the data to reduce churn and increase growth. See why daily audits are crucial for staying ahead of the competition and how they can transform your operations. Location > Black Sheep Global Room 660 Topic > The Numbers Don’t Lie: Using KPIs to Optimize and Scale Your BusinessLosing major staff members doesn’t have to derail your business. Join us to explore practical ways to pivot in the face of adversity, rebuild your team, and maintain momentum. You’ll gain insights into how to adapt swiftly and effectively, ensuring your business remains resilient and poised for future success. Location > Planomatic Room 760 Topic > Learning to Pivot and Overcome Challenges After Key Staff DeparturesUnlock the secrets to crafting an effective growth plan and discover the essential traits that make a Business Development Manager (BDM) truly exceptional. This session will guide you through setting and achieving your growth goals while highlighting why certain personality traits in BDMs can significantly impact success. Learn how to align your growth strategy with the ideal BDM qualities to drive impressive results and achieve your business objectives. Gain insights into how the right growth strategy, paired with the ideal BDM mindset, can propel your business to new heights. Location > Blanket Room 360 Topic > Plan, Hire, Grow: Building Your Yearly Growth Strategy and Selecting the Perfect BDMImagine running your business from anywhere in the world—this session shows you how. We’ll dive into the tools and processes that make remote work seamless, from policy creation to team management, using real-life examples like working remotely from Mexico. Join us to learn how to build a company that supports your dream of flexibility and freedom. Location > Better Who Room 960 Topic > Unlocking Remote Success: How to Work from Anywhere with the Right SystemsAre you ready to transform your business and free yourself from the daily grind? In this dynamic session, discover how to build a leadership team that you can trust to take the reins. We’ll explore proven strategies for identifying the right people, nurturing their growth, and creating a structure that empowers them to lead with confidence. Whether you’re struggling with delegation or seeking to elevate your team’s performance, this presentation will provide you with the tools to unlock your team’s potential and pave the way to a self-managing organization. Don’t miss this opportunity to revolutionize the way you lead—your business and your peace of mind depend on it! Location >Second Nature Room 501 Topic > Leadership Unlocked: The Path to Trust and Self-ManagementExplore how effective communication with tenants and owners can significantly enhance your maintenance operations and overall success. In this session, you’ll learn how to use tools like Property Meld and tutorial videos to keep clients informed, build trust, and maximize revenue. Discover strategies for providing timely updates, managing maintenance efficiently, and leveraging communication to foster stronger client relationships. Location > Property Meld Room 601 Topic > Enhancing Tenant and Owner Satisfaction with Strategic Maintenance CommunicationOrganizational Visibility: Visibility into your company’s vision and goals is crucial for creating alignment and cohesion. It begins with consistent, intentional communication, ensuring everyone is informed about company metrics, priorities, and the organization chart. When employees have clear visibility into these areas, they can better align their efforts toward shared goals. Culture of Recognition: A culture of recognition further strengthens this alignment. Tools like Bonusly and regular company huddles help celebrate personal milestones and work anniversaries and rally the team around company and revenue goals, fostering a positive work environment where employees feel valued and motivated. Leveraging Managers for Communication: Managers are essential in reinforcing this culture by effectively communicating the “why” behind the “what.” By educating employees on concepts like EBITDA and the impact of macro and microeconomics, managers empower their teams to think like business owners. This sense of ownership encourages accountability and informed decision-making across the organization. Managing Change: Managing the aftereffects of company changes is essential to helping employees get back on track and minimize disruptions. By reducing the frequency of micro-pivots and maintaining stability, companies can ensure that employees stay focused on long-term objectives. Employee Empowerment: Allowing employees to ask questions and provide feedback is essential for fostering an open and engaged work environment. Encouraging dialogue allows for addressing concerns and continuous improvement within the organization. Through these practices, the company can build a transparent, aligned, and resilient organization where employees are empowered to contribute to the company’s success. Location > Rentvine Room 701 Topic > Together We Win: How to get your team rowing in the same directionVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Join us for an engaging and delicious lunch with our esteemed vendors. This is an excellent opportunity to connect with industry leaders, explore innovative solutions, and build valuable partnerships.
Location > TO BE ANNOUNCED |
Learn how tech companies are using other technological solutions to provide the best experience for their prospective clients from the first interaction during a sales call and all the way through onboarding. In this presentation, we’ll share a a real-life example of how Blanket is using various tools throughout the client journey, including sales calls, onboarding, and customer success. At the end, we’ll also hand out comparison tables of various tools for each category—Noteatkers, Deal Rooms, and CRMs. Location > Blanket Room 360 Topic > Onboarding Clients in the Digital AgeIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460 Topic > Wolf’s Strategy: Leveraging Notion to Transform Your BusinessDiscover how Notion can be a game-changer for your EOS implementation, from streamlining your meetings to improving overall team collaboration. In this interactive session, we’ll cover how to creatively repurpose Notion as both an internal company wiki and a task management tool, enhancing your business’s operational efficiency. Learn how to use technology to optimize your EOS processes and keep your team aligned and focused. Location > ZInspector Room 560 Topic > Creative Uses of Notion for EOS: Innovating Meetings and Task ManagementThis panel will explore the latest technology trends, innovative solutions, and best practices to enhance your operations. Engage with our expert panelists as they share their insights and experiences, helping you stay ahead in the rapidly evolving tech landscape. Location > Black Sheep Global Room 6600 Topic > Technology PanelLosing major staff members doesn’t have to derail your business. Join us to explore practical ways to pivot in the face of adversity, rebuild your team, and maintain momentum. You’ll gain insights into how to adapt swiftly and effectively, ensuring your business remains resilient and poised for future success. Location > Planomatic Room 760 Topic > Learning to Pivot and Overcome Challenges After Key Staff DeparturesIn today’s digital age, cybersecurity is a top priority for businesses across all sectors. This session will cover essential strategies for building a robust cybersecurity plan tailored to the unique needs of various industries, property management included. We will explore key areas such as the latest technologies available, emerging innovative solutions, best practices for securing data, and cybersecurity insurance. We will leverage case studies across various business types to illustrate the importance of these measures. Additionally, we’ll discuss the critical role of employee training and detection systems in mitigating risks. Location > Profit Coach Room 860 Topic > Building a Secure Foundation: Strengthening Your Digital DefensesImagine running your business from anywhere in the world—this session shows you how. We’ll dive into the tools and processes that make remote work seamless, from policy creation to team management, using real-life examples like working remotely from Mexico. Join us to learn how to build a company that supports your dream of flexibility and freedom. Location > Better Who Room 960 Topic > Unlocking Remote Success: How to Work from Anywhere with the Right Systems nd Scale Your BusinessIn this session, we’ll show you how to design an efficient onboarding process that elevates client satisfaction and boosts retention. Learn effective techniques for streamlining onboarding to enhance your customer service and maintain client loyalty. By implementing these strategies, you’ll reduce churn and build stronger, lasting relationships with your clients. Location > Second Nature Room 501 Topic > Creating a Seamless Onboarding Process to Maximize Client Satisfaction and RetentionLearn how an in-house Systems Engineer can transform your business processes. This interactive session will cover the journey of training a Systems Engineer to create and refine processes to establish effective solutions for your business. You’ll also see an interactive demonstration of process creation and hear about new tools that accelerate employee training, allowing for rapid adaptation and continuous improvement in your systems. Location > Property Meld Room 601 Topic > Why Investing in a Systems Engineer Was a Game-Changer and Transformed our BusinessWith more companies mandating “return to the office” policies, it may seem the pandemic and “great resignation” did not revolutionize the nature of work as many predicted it would. But this would be a reductionist perspective. While some companies have made hybrid work a benefit, there are others that remain committed to 100-percent remote. There are even global businesses that have leaned into 100-percent remote, including VeriFast, a verification company providing a resident screening platform to help properties improve occupancy, resident quality, and leasing efficiency. As a presenter, VeriFast founder Tim Ray will discuss both the challenges of and best practices for managing a global, 100-percent remote team. For example, VeriFast ensures total accountability and transparency with overseas teams through automated systems with live performance tracking of outputs and progress toward daily KPIs. The company also requires new hires to take a carefully designed, quantifiable skills test based on the actual tasks they would perform once hired. They have developed a specific methodology for process mapping and creating standard operating procedures that caters specifically to overseas teams that can struggle to follow written instructions. Finally, VeriFast has centralized all team and project management activities on the EOS system – and the company adheres strictly to a schedule of quarterly in-person leadership strategy meetings and weekly “Level 10 meeting” leadership calls. Location > Rentvine Room 701 Topic > Challenges and Best Practices for Managing a Global, 100-percent Remote TeamVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Uncover the critical role of multiple businesses and revenue streams in achieving and sustaining profitability. By operating across various channels, each business unit reinforces the others, driving accelerated growth. This presentation will reveal how to leverage this synergistic approach to achieve aggressive scaling goals, while also demonstrating how a strong talent base becomes an increasingly powerful catalyst for rapid expansion. Location > Blanket Room 360 Topic > Interconnected Growth: How Multiple Businesses Fuel Each Other’s SuccessIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460 Topic > Wolf’s Strategy: Leveraging Notion to Transform Your BusinessTake a deep dive into the transformative role of AI in property management with this expert-led session, designed to help you break free from outdated processes and elevate your business. Discover how AI has evolved beyond content generation to become a powerful tool for streamlining everyday tasks like inspections and reporting, driving unparalleled efficiency. Learn firsthand how innovative AI solutions are saving time, cutting costs, and enabling property management teams to scale more effectively. Whether you’re looking to improve accuracy, boost productivity, or unlock new revenue streams, this presentation will provide the actionable insights and tools you need to stay ahead in a competitive market. Don’t miss the opportunity to revolutionize your operations and embrace AI’s full potential in transforming property management!
Location > ZInspector Room 560
Topic > Unlocking the Power of AI in Property Management: Driving Efficiency, Growth, and Accuracy
KPIs are the roadmap to your business’s success, and measuring them daily is the key to making informed, timely decisions. This session will cover how to identify the right KPIs, track them consistently, and use the data to reduce churn and increase growth. See why daily audits are crucial for staying ahead of the competition and how they can transform your operations. Location > Black Sheep Global Room 660 Topic > The Numbers Don’t Lie: Using KPIs to Optimize and Scale Your BusinessLosing major staff members doesn’t have to derail your business. Join us to explore practical ways to pivot in the face of adversity, rebuild your team, and maintain momentum. You’ll gain insights into how to adapt swiftly and effectively, ensuring your business remains resilient and poised for future success. Location > Planomatic Room 760 Topic > Learning to Pivot and Overcome Challenges After Key Staff DeparturesUnlock the secrets to crafting an effective growth plan and discover the essential traits that make a Business Development Manager (BDM) truly exceptional. This session will guide you through setting and achieving your growth goals while highlighting why certain personality traits in BDMs can significantly impact success. Learn how to align your growth strategy with the ideal BDM qualities to drive impressive results and achieve your business objectives. Gain insights into how the right growth strategy, paired with the ideal BDM mindset, can propel your business to new heights. Location > Profit Coach Room 860 Topic > Plan, Hire, Grow: Building Your Yearly Growth Strategy and Selecting the Perfect BDMImagine running your business from anywhere in the world—this session shows you how. We’ll dive into the tools and processes that make remote work seamless, from policy creation to team management, using real-life examples like working remotely from Mexico. Join us to learn how to build a company that supports your dream of flexibility and freedom. Location > Better Who Room 960 Topic > Unlocking Remote Success: How to Work from Anywhere with the Right SystemsIn this session, we’ll show you how to design an efficient onboarding process that elevates client satisfaction and boosts retention. Learn effective techniques for streamlining onboarding to enhance your customer service and maintain client loyalty. By implementing these strategies, you’ll reduce churn and build stronger, lasting relationships with your clients. Location > Second Nature Room 501 Topic > Creating a Seamless Onboarding Process to Maximize Client Satisfaction and RetentionExplore how effective communication with tenants and owners can significantly enhance your maintenance operations and overall success. In this session, you’ll learn how to use tools like Property Meld and tutorial videos to keep clients informed, build trust, and maximize revenue. Discover strategies for providing timely updates, managing maintenance efficiently, and leveraging communication to foster stronger client relationships. Location > Property Meld Room 601 Topic > Enhancing Tenant and Owner Satisfaction with Strategic Maintenance CommunicationIn today’s rapidly evolving business landscape, traditional leadership strategies often fail to address organizations’ complex emotional and interpersonal dynamics. This session explores how Emotional Intelligence (EI) can be systematically integrated into leadership development to promote a resilient, adaptable, high-performing organizational culture. By examining the core components of EI—self-awareness, self-regulation, motivation, empathy, and social skills—this presentation will provide a framework for leaders to enhance their emotional intelligence and apply it strategically to drive business success. Those who attend will gain insights into practical tools, techniques, and case studies that demonstrate the transformative impact of EI on leadership and organizational outcomes. Location > Rentvine Room 701 Topic > Leveraging Emotional Intelligence to Drive Organizational Success: A Systematic Approach to Leadership Development.Visit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Thursday (January 23rd, 2025) |
Take this time to enjoy breakfast at your leisure. This relaxed time frame allows you to prepare and get ready for the day’s conference activities. |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Uncover the critical role of multiple businesses and revenue streams in achieving and sustaining profitability. By operating across various channels, each business unit reinforces the others, driving accelerated growth. This presentation will reveal how to leverage this synergistic approach to achieve aggressive scaling goals, while also demonstrating how a strong talent base becomes an increasingly powerful catalyst for rapid expansion. Location > Blanket Room 360 Topic > Interconnected Growth: How Multiple Businesses Fuel Each Other’s SuccessIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460Discover how Notion can be a game-changer for your EOS implementation, from streamlining your meetings to improving overall team collaboration. In this interactive session, we’ll cover how to creatively repurpose Notion as both an internal company wiki and a task management tool, enhancing your business’s operational efficiency. Learn how to use technology to optimize your EOS processes and keep your team aligned and focused. Location > ZInspector Room 560 Topic > Creative Uses of Notion for EOS: Innovating Meetings and Task ManagementKPIs are the roadmap to your business’s success, and measuring them daily is the key to making informed, timely decisions. This session will cover how to identify the right KPIs, track them consistently, and use the data to reduce churn and increase growth. See why daily audits are crucial for staying ahead of the competition and how they can transform your operations. Location > Black Sheep Global Room 660 Topic > The Numbers Don’t Lie: Using KPIs to Optimize and Scale Your BusinessWe’ll cover in detail the Professional Solutions Counseling method of sales and service, dig into the efficiencies and patterns for running a successful call center at scale, and talk about practical ways to apply these methods within the PM business, as well as how we use at BSG. Location > Planomatic Room 760 Topic > Business Therapy: 1 Simple Formula to build stronger client relationshipsUnlock the secrets to crafting an effective growth plan and discover the essential traits that make a Business Development Manager (BDM) truly exceptional. This session will guide you through setting and achieving your growth goals while highlighting why certain personality traits in BDMs can significantly impact success. Learn how to align your growth strategy with the ideal BDM qualities to drive impressive results and achieve your business objectives. Gain insights into how the right growth strategy, paired with the ideal BDM mindset, can propel your business to new heights. Location > Profit Coach Room 860 Topic > Plan, Hire, Grow: Building Your Yearly Growth Strategy and Selecting the Perfect BDMLearn how an in-house Systems Engineer can transform your business processes. This interactive session will cover the journey of training a Systems Engineer to create and refine processes to establish effective solutions for your business. You’ll also see an interactive demonstration of process creation and hear about new tools that accelerate employee training, allowing for rapid adaptation and continuous improvement in your systems. Location > Better Who Room 960In this session, we’ll show you how to design an efficient onboarding process that elevates client satisfaction and boosts retention. Learn effective techniques for streamlining onboarding to enhance your customer service and maintain client loyalty. By implementing these strategies, you’ll reduce churn and build stronger, lasting relationships with your clients. Location > Second Nature Room 501 Topic > Creating a Seamless Onboarding Process to Maximize Client Satisfaction and RetentionExplore how effective communication with tenants and owners can significantly enhance your maintenance operations and overall success. In this session, you’ll learn how to use tools like Property Meld and tutorial videos to keep clients informed, build trust, and maximize revenue. Discover strategies for providing timely updates, managing maintenance efficiently, and leveraging communication to foster stronger client relationships. Location > Property Meld Room 601 Topic > Enhancing Tenant and Owner Satisfaction with Strategic Maintenance CommunicationAt BetterWho, our mission goes beyond simply gaining new customers—we are passionate about cultivating deep, meaningful relationships that fuel loyalty and drive long-term success. We believe in building a company culture that is not just customer-focused but truly obsessed with delivering unparalleled service. Our goal is to turn every customer into a raving fan by consistently providing exceptional experiences. In this presentation, “Deeper Relationships, Make Deeper Impact,” we will delve into the critical importance of forging genuine connections with customers and highlight how outstanding customer service is the cornerstone of these lasting relationships. Location > Rentvine Room 701 Topic > Deeper Relationships Make Deeper ImpactVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Uncover the critical role of multiple businesses and revenue streams in achieving and sustaining profitability. By operating across various channels, each business unit reinforces the others, driving accelerated growth. This presentation will reveal how to leverage this synergistic approach to achieve aggressive scaling goals, while also demonstrating how a strong talent base becomes an increasingly powerful catalyst for rapid expansion. Location > Blanket Room 360 Topic > Interconnected Growth: How Multiple Businesses Fuel Each Other’s SuccessIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460 Topic > Wolf’s Strategy: Leveraging Notion to Transform Your BusinessJoin us for an enlightening Finance Panel. This panel will delve into the latest financial trends, strategies for effective financial management, and innovative solutions to optimize your financial operations. Location > ZInspector Room 560 Topic > Finance PanelKPIs are the roadmap to your business’s success, and measuring them daily is the key to making informed, timely decisions. This session will cover how to identify the right KPIs, track them consistently, and use the data to reduce churn and increase growth. See why daily audits are crucial for staying ahead of the competition and how they can transform your operations. Location > Black Sheep Global Room 660 Topic > The Numbers Don’t Lie: Using KPIs to Optimize and Scale Your BusinessLosing major staff members doesn’t have to derail your business. Join us to explore practical ways to pivot in the face of adversity, rebuild your team, and maintain momentum. You’ll gain insights into how to adapt swiftly and effectively, ensuring your business remains resilient and poised for future success. Location > Planomatic Room 760 Topic > Learning to Pivot and Overcome Challenges After Key Staff DeparturesUnlock the secrets to crafting an effective growth plan and discover the essential traits that make a Business Development Manager (BDM) truly exceptional. This session will guide you through setting and achieving your growth goals while highlighting why certain personality traits in BDMs can significantly impact success. Learn how to align your growth strategy with the ideal BDM qualities to drive impressive results and achieve your business objectives. Gain insights into how the right growth strategy, paired with the ideal BDM mindset, can propel your business to new heights. Location > Blanket Room 360 Topic > Plan, Hire, Grow: Building Your Yearly Growth Strategy and Selecting the Perfect BDMImagine running your business from anywhere in the world—this session shows you how. We’ll dive into the tools and processes that make remote work seamless, from policy creation to team management, using real-life examples like working remotely from Mexico. Join us to learn how to build a company that supports your dream of flexibility and freedom. Location > Better Who Room 960 Topic > Unlocking Remote Success: How to Work from Anywhere with the Right SystemsAre you ready to transform your business and free yourself from the daily grind? In this dynamic session, discover how to build a leadership team that you can trust to take the reins. We’ll explore proven strategies for identifying the right people, nurturing their growth, and creating a structure that empowers them to lead with confidence. Whether you’re struggling with delegation or seeking to elevate your team’s performance, this presentation will provide you with the tools to unlock your team’s potential and pave the way to a self-managing organization. Don’t miss this opportunity to revolutionize the way you lead—your business and your peace of mind depend on it! Location >Second Nature Room 501 Topic > Leadership Unlocked: The Path to Trust and Self-ManagementExplore how effective communication with tenants and owners can significantly enhance your maintenance operations and overall success. In this session, you’ll learn how to use tools like Property Meld and tutorial videos to keep clients informed, build trust, and maximize revenue. Discover strategies for providing timely updates, managing maintenance efficiently, and leveraging communication to foster stronger client relationships. Location > Property Meld Room 601 Topic > Enhancing Tenant and Owner Satisfaction with Strategic Maintenance CommunicationOrganizational Visibility: Visibility into your company’s vision and goals is crucial for creating alignment and cohesion. It begins with consistent, intentional communication, ensuring everyone is informed about company metrics, priorities, and the organization chart. When employees have clear visibility into these areas, they can better align their efforts toward shared goals. Culture of Recognition: A culture of recognition further strengthens this alignment. Tools like Bonusly and regular company huddles help celebrate personal milestones and work anniversaries and rally the team around company and revenue goals, fostering a positive work environment where employees feel valued and motivated. Leveraging Managers for Communication: Managers are essential in reinforcing this culture by effectively communicating the “why” behind the “what.” By educating employees on concepts like EBITDA and the impact of macro and microeconomics, managers empower their teams to think like business owners. This sense of ownership encourages accountability and informed decision-making across the organization. Managing Change: Managing the aftereffects of company changes is essential to helping employees get back on track and minimize disruptions. By reducing the frequency of micro-pivots and maintaining stability, companies can ensure that employees stay focused on long-term objectives. Employee Empowerment: Allowing employees to ask questions and provide feedback is essential for fostering an open and engaged work environment. Encouraging dialogue allows for addressing concerns and continuous improvement within the organization. Through these practices, the company can build a transparent, aligned, and resilient organization where employees are empowered to contribute to the company’s success. Location > Rentvine Room 701 Topic > Together We Win: How to get your team rowing in the same directionVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Join us for an engaging and delicious lunch with our esteemed vendors. This is an excellent opportunity to connect with industry leaders, explore innovative solutions, and build valuable partnerships.
Location > TO BE ANNOUNCED |
Learn how tech companies are using other technological solutions to provide the best experience for their prospective clients from the first interaction during a sales call and all the way through onboarding. In this presentation, we’ll share a a real-life example of how Blanket is using various tools throughout the client journey, including sales calls, onboarding, and customer success. At the end, we’ll also hand out comparison tables of various tools for each category—Noteatkers, Deal Rooms, and CRMs. Location > Blanket Room 360 Topic > Onboarding Clients in the Digital AgeIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460 Topic > Wolf’s Strategy: Leveraging Notion to Transform Your BusinessDiscover how Notion can be a game-changer for your EOS implementation, from streamlining your meetings to improving overall team collaboration. In this interactive session, we’ll cover how to creatively repurpose Notion as both an internal company wiki and a task management tool, enhancing your business’s operational efficiency. Learn how to use technology to optimize your EOS processes and keep your team aligned and focused. Location > ZInspector Room 560 Topic > Creative Uses of Notion for EOS: Innovating Meetings and Task ManagementThis panel will explore the latest technology trends, innovative solutions, and best practices to enhance your operations. Engage with our expert panelists as they share their insights and experiences, helping you stay ahead in the rapidly evolving tech landscape. Location > Black Sheep Global Room 6600 Topic > Technology PanelLosing major staff members doesn’t have to derail your business. Join us to explore practical ways to pivot in the face of adversity, rebuild your team, and maintain momentum. You’ll gain insights into how to adapt swiftly and effectively, ensuring your business remains resilient and poised for future success. Location > Planomatic Room 760 Topic > Learning to Pivot and Overcome Challenges After Key Staff DeparturesIn today’s digital age, cybersecurity is a top priority for businesses across all sectors. This session will cover essential strategies for building a robust cybersecurity plan tailored to the unique needs of various industries, property management included. We will explore key areas such as the latest technologies available, emerging innovative solutions, best practices for securing data, and cybersecurity insurance. We will leverage case studies across various business types to illustrate the importance of these measures. Additionally, we’ll discuss the critical role of employee training and detection systems in mitigating risks. Location > Profit Coach Room 860 Topic > Building a Secure Foundation: Strengthening Your Digital DefensesImagine running your business from anywhere in the world—this session shows you how. We’ll dive into the tools and processes that make remote work seamless, from policy creation to team management, using real-life examples like working remotely from Mexico. Join us to learn how to build a company that supports your dream of flexibility and freedom. Location > Better Who Room 960 Topic > Unlocking Remote Success: How to Work from Anywhere with the Right Systems nd Scale Your BusinessIn this session, we’ll show you how to design an efficient onboarding process that elevates client satisfaction and boosts retention. Learn effective techniques for streamlining onboarding to enhance your customer service and maintain client loyalty. By implementing these strategies, you’ll reduce churn and build stronger, lasting relationships with your clients. Location > Second Nature Room 501 Topic > Creating a Seamless Onboarding Process to Maximize Client Satisfaction and RetentionLearn how an in-house Systems Engineer can transform your business processes. This interactive session will cover the journey of training a Systems Engineer to create and refine processes to establish effective solutions for your business. You’ll also see an interactive demonstration of process creation and hear about new tools that accelerate employee training, allowing for rapid adaptation and continuous improvement in your systems. Location > Property Meld Room 601 Topic > Why Investing in a Systems Engineer Was a Game-Changer and Transformed our BusinessWith more companies mandating “return to the office” policies, it may seem the pandemic and “great resignation” did not revolutionize the nature of work as many predicted it would. But this would be a reductionist perspective. While some companies have made hybrid work a benefit, there are others that remain committed to 100-percent remote. There are even global businesses that have leaned into 100-percent remote, including VeriFast, a verification company providing a resident screening platform to help properties improve occupancy, resident quality, and leasing efficiency. As a presenter, VeriFast founder Tim Ray will discuss both the challenges of and best practices for managing a global, 100-percent remote team. For example, VeriFast ensures total accountability and transparency with overseas teams through automated systems with live performance tracking of outputs and progress toward daily KPIs. The company also requires new hires to take a carefully designed, quantifiable skills test based on the actual tasks they would perform once hired. They have developed a specific methodology for process mapping and creating standard operating procedures that caters specifically to overseas teams that can struggle to follow written instructions. Finally, VeriFast has centralized all team and project management activities on the EOS system – and the company adheres strictly to a schedule of quarterly in-person leadership strategy meetings and weekly “Level 10 meeting” leadership calls. Location > Rentvine Room 701 Topic > Challenges and Best Practices for Managing a Global, 100-percent Remote TeamVisit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Uncover the critical role of multiple businesses and revenue streams in achieving and sustaining profitability. By operating across various channels, each business unit reinforces the others, driving accelerated growth. This presentation will reveal how to leverage this synergistic approach to achieve aggressive scaling goals, while also demonstrating how a strong talent base becomes an increasingly powerful catalyst for rapid expansion. Location > Blanket Room 360 Topic > Interconnected Growth: How Multiple Businesses Fuel Each Other’s SuccessIntegrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity. Location > EZ Repair Hotline Room 460 Topic > Wolf’s Strategy: Leveraging Notion to Transform Your BusinessTake a deep dive into the transformative role of AI in property management with this expert-led session, designed to help you break free from outdated processes and elevate your business. Discover how AI has evolved beyond content generation to become a powerful tool for streamlining everyday tasks like inspections and reporting, driving unparalleled efficiency. Learn firsthand how innovative AI solutions are saving time, cutting costs, and enabling property management teams to scale more effectively. Whether you’re looking to improve accuracy, boost productivity, or unlock new revenue streams, this presentation will provide the actionable insights and tools you need to stay ahead in a competitive market. Don’t miss the opportunity to revolutionize your operations and embrace AI’s full potential in transforming property management!
Location > ZInspector Room 560
Topic > Unlocking the Power of AI in Property Management: Driving Efficiency, Growth, and Accuracy
KPIs are the roadmap to your business’s success, and measuring them daily is the key to making informed, timely decisions. This session will cover how to identify the right KPIs, track them consistently, and use the data to reduce churn and increase growth. See why daily audits are crucial for staying ahead of the competition and how they can transform your operations. Location > Black Sheep Global Room 660 Topic > The Numbers Don’t Lie: Using KPIs to Optimize and Scale Your BusinessLosing major staff members doesn’t have to derail your business. Join us to explore practical ways to pivot in the face of adversity, rebuild your team, and maintain momentum. You’ll gain insights into how to adapt swiftly and effectively, ensuring your business remains resilient and poised for future success. Location > Planomatic Room 760 Topic > Learning to Pivot and Overcome Challenges After Key Staff DeparturesUnlock the secrets to crafting an effective growth plan and discover the essential traits that make a Business Development Manager (BDM) truly exceptional. This session will guide you through setting and achieving your growth goals while highlighting why certain personality traits in BDMs can significantly impact success. Learn how to align your growth strategy with the ideal BDM qualities to drive impressive results and achieve your business objectives. Gain insights into how the right growth strategy, paired with the ideal BDM mindset, can propel your business to new heights. Location > Profit Coach Room 860 Topic > Plan, Hire, Grow: Building Your Yearly Growth Strategy and Selecting the Perfect BDMImagine running your business from anywhere in the world—this session shows you how. We’ll dive into the tools and processes that make remote work seamless, from policy creation to team management, using real-life examples like working remotely from Mexico. Join us to learn how to build a company that supports your dream of flexibility and freedom. Location > Better Who Room 960 Topic > Unlocking Remote Success: How to Work from Anywhere with the Right SystemsIn this session, we’ll show you how to design an efficient onboarding process that elevates client satisfaction and boosts retention. Learn effective techniques for streamlining onboarding to enhance your customer service and maintain client loyalty. By implementing these strategies, you’ll reduce churn and build stronger, lasting relationships with your clients. Location > Second Nature Room 501 Topic > Creating a Seamless Onboarding Process to Maximize Client Satisfaction and RetentionExplore how effective communication with tenants and owners can significantly enhance your maintenance operations and overall success. In this session, you’ll learn how to use tools like Property Meld and tutorial videos to keep clients informed, build trust, and maximize revenue. Discover strategies for providing timely updates, managing maintenance efficiently, and leveraging communication to foster stronger client relationships. Location > Property Meld Room 601 Topic > Enhancing Tenant and Owner Satisfaction with Strategic Maintenance CommunicationIn today’s rapidly evolving business landscape, traditional leadership strategies often fail to address organizations’ complex emotional and interpersonal dynamics. This session explores how Emotional Intelligence (EI) can be systematically integrated into leadership development to promote a resilient, adaptable, high-performing organizational culture. By examining the core components of EI—self-awareness, self-regulation, motivation, empathy, and social skills—this presentation will provide a framework for leaders to enhance their emotional intelligence and apply it strategically to drive business success. Those who attend will gain insights into practical tools, techniques, and case studies that demonstrate the transformative impact of EI on leadership and organizational outcomes. Location > Rentvine Room 701 Topic > Leveraging Emotional Intelligence to Drive Organizational Success: A Systematic Approach to Leadership Development.Visit the Genius Bar for personalized assistance from our industry experts. Whether you need technical support, strategic advice, or innovative solutions, our team is here to help you navigate challenges and optimize your operations. Take advantage of this opportunity to engage one-on-one with professionals who can provide tailored guidance to meet your specific needs. Location > LeadSimple Genius Bar Room 801 |
Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Blanket Room 360 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > EZ Repair Hotline Room 460 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > zInspector Room 560 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Black Sheep Global AI Room 660 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Planomatic Room 760 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Profit Coach Finance Room 860 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Second Nature Room 960 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Better Who Room 501 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > PROPERTY MELD Maintenance Room 601 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > Rentvine Room 701 Discover innovative solutions and cutting-edge products in our Showcase of Excellence, featuring insightful vendor presentations.
Location > LeadSimple Genius Bar Room 801 |
Friday,
JANUARY 24, 2024
Friday (January 23rd, 2025) |
Friday (January 23rd, 2025) |
Speaker Topics
Paul Kankowski - Why Investing in a Systems Engineer Was a Game-Changer and Transformed our Business
Wolfgang Croskey - Elevate your Business to New Heights using AI
Wolfgang Croskey - Explore Innovations with Mad Scientist Wolf and his Lab Rat ChatGPT
Wolfgang Croskey - Wolf’s Strategy: Leveraging Notion to Transform Your Business
Integrate Notion’s powerful database and AI features into your daily operations. Explore how Notion can replace multiple tools by combining document management, spreadsheets, and more into a unified platform. This interactive session will allow you to overcome initial complexities and make the most of Notion’s capabilities for enhanced organization and productivity.
Tiffany Rosenbaum - The Myth of Smaller is Better: Why Scaling Up Eases Management
This session debunks the myth that smaller companies are easier to manage, showing how staying small often leads to burnout as everything depends on you. We’ll discuss why 500 doors is a roadblock for many and how growing past it, with the right systems and team in place, allows you to truly become a business owner. Learn how smart growth, with strong legal and operational support, can transform your business into a scalable, thriving entity.
Tiffany Rosenbaum - The Numbers Don’t Lie: Using KPIs to Optimize and Scale Your Business
AJ Shepard - Leveraging Syndication to Boost Property Management Growth and Revenue
AJ Shepard - Creating a Seamless Onboarding Process to Maximize Client Satisfaction and Retention
Sarah Hatch - Hiring Maintenance Talent: Evaluating Communication Skills and Technical Expertise for Better Client Relations
Learn how to hire the best maintenance professionals by focusing on their technical knowledge and communication skills. This session will guide you through evaluating candidates for their ability to troubleshoot effectively and interact with both tenants and owners. Gain practical insights into making the right hiring decisions to improve service quality and build stronger relationships with clients.
Sarah Hatch - Enhancing Tenant and Owner Satisfaction with Strategic Maintenance Communication
Jessica Foster - 50+ Doors a Month: How Anyone Can Build Systems for Scalable Growth
Learn how I scaled my property management business by adding 50+ doors a month in Orlando and launched a 200-door company in Daytona in just one year. I’ll reveal the key strategies that made this possible, including building strong relationships with realtors, executing an effective drip campaign, and leveraging Sierra CRM to streamline processes and capture every opportunity. This speech is packed with actionable insights on growing your business through strategic networking, innovative CRM use, and a well-structured funnel for consistent, explosive growth.
Jessica Foster - Plan, Hire, Grow: Building Your Yearly Growth Strategy and Selecting the Perfect BDM
Unlock the secrets to crafting an effective growth plan and discover the essential traits that make a Business Development Manager (BDM) truly exceptional. This session will guide you through setting and achieving your growth goals while highlighting why certain personality traits in BDMs can significantly impact success. Learn how to align your growth strategy with the ideal BDM qualities to drive impressive results and achieve your business objectives. Gain insights into how the right growth strategy, paired with the ideal BDM mindset, can propel your business to new heights.
Susan Goulding - The Basics of a Good System and How It Boosts Profitability while Minimizing Risk
A good system is the backbone of any successful organization, providing the structure needed to streamline operations, enhance efficiency, and drive profitability. By implementing robust processes, companies can reduce errors, improve decision-making, and ensure consistent quality across all functions. This not only boosts profitability but also minimizes risks, creating a stable and scalable foundation for long-term growth.
Susan Goulding - Defining your Limits: the Role of Processes in Creating Clear Boundaries
Brad Randall - Enhancing Owner and Investor Experience for Long-Term Success and Revenue Expansion
Brad Randall - Enhance Your Revenue: The Business Benefits of Home Watch Programs and Other Revenue Programs
Bethany Shoffner - How Pod Structure and Remote Teams Improved Satisfaction and Streamlined Our Team
Bethany Shoffner - Learning to Pivot and Overcome Challenges After Key Staff Departures
Sam Eddinger - Xero Unleashed: Automating and Elevating Property Management Financials Beyond QuickBooks
Sam Eddinger - Creative Uses of Notion for EOS: Innovating Meetings and Task Management
Michelle Vaakil - Gaining Control with Traction: Small Changes, Big Operational Impact
Karen Jordan - How to Build Trust and Retention Through Quarterly Owner Zoom Sessions
Karen Jordan - Unlocking Remote Success: How to Work from Anywhere with the Right Systems
Mike Mefferd - From 80 to 1200 units in 18 Months: Building a Referral Powerhouse Without a Marketing Budget
Unveil how to exponentially grow a business from 80 to 1200 units in just 18 months without a traditional marketing budget. Learn how to achieve hypergrowth by harnessing the power of word-of-mouth marketing. This presentation will outline a strategic approach to building a stellar reputation that attracts loyal customers and generates a flood of referrals. By optimizing time and resources, you’ll discover how to scale your business dramatically without breaking the bank on traditional marketing.
Mike Mefferd - Interconnected Growth: How Multiple Businesses Fuel Each Other's Success
Uncover the critical role of multiple businesses and revenue streams in achieving and sustaining profitability. By operating across various channels, each business unit reinforces the others, driving accelerated growth. This presentation will reveal how to leverage this synergistic approach to achieve aggressive scaling goals, while also demonstrating how a strong talent base becomes an increasingly powerful catalyst for rapid expansion.
Thomas Perfect - Growing 100+ Doors a Year: The Impact of Branding Yourself as an Expert
Discover how branding yourself as an expert can transform your property management business and drive rapid growth, even in a tough market. In this session, I’ll share how I consistently added 100+ doors a year in San Diego by positioning myself and my team as market leaders and leveraging a Business Development Manager (BDM) to generate leads and build trust with owners. Learn the strategies that helped us stand out, create a powerful brand, and achieve consistent growth year after year.